FAQ for Legacy Platform Search Product Information Can a web user update formulas in my workbook Can I brand SpreadsheetWEB Control Panel? Can I have a custom URL for my SpreadsheetWEB Site? Can I receive data submitted to my web application via email? Can I store the data submitted to my web-page? Do you support Microsoft Excel's built-in form controls? Does SpreadsheetWEB convert my spreadsheet into a proprietary format? Does SpreadsheetWEB have support for mobile devices? Does SpreadsheetWEB support all types of cell formats in Microsoft Excel? Does SpreadsheetWEB support Microsoft Excel macros? How can I reset my password? How can I update a web application I created? Is SpreadsheetWEB an online spreadsheet application like Google Docs? Which Versions of Microsoft Excel are supported? Which web browsers do you support? Why is my SpreadsheetWEB application loading slower than Excel? Which Microsoft Excel functions are supported? How can I update the underlying workbook of my web application? Show all articles ( 10 ) Collapse Articles Support Combobox shows default or empty value after calculation. I am getting the error "Internet connection could not be established! Please check your internet connection and try again. I am using an older version of SpreadsheetWEB on my server. Where can I download a matching version of the Excel Addin? I converted my spreadsheet into a web application. I need to make some changes in my workbook. Do I have to go through the whole conversion process again? I have a very complex Microsoft Excel file. It includes some features that are not supported by SpreadsheetWEB. Can you help me to convert? I uploaded my spreadsheet to the server but the web application doesn't work. What should I do? Sometimes it takes too long to load my application. Why? Why am i getting "Inserting worksheet is disabled" message? Why do I lose my data when I change tabs in a SpreadsheetWEB application placed within an iFrame? Why does my SpreadsheetWEB application timeout? A named range I have in the workbook is not showing up on the User Interface Designer How can I remove double scroll bars in applications within iframes? Show all articles ( 4 ) Collapse Articles Installation Can I install SpreadsheetWEB Addin on a Mac computer? Can I run SpreadsheetWeb on my server? What are the requirements? Do I need Microsoft Excel to create web applications with SpreadsheetWEB? Do I need Microsoft Windows to create web applications with SpreadsheetWEB? Do the visitors of the web application I have created with SpreadsheetWEB need Microsoft Excel or SpreadsheetWEB? Is there a direct download link for SpreadsheetWEB Addin? How can I uninstall the SpreadsheetWEB Excel add-in? Can I Install SpreadsheetWeb on Azure? Can I Install SpreadsheetWeb on AWS? Show all articles ( 1 ) Collapse Articles Purchasing and Licensing Do you have free evaluations? How can I change my payment method or credit card information? How can I return my software? How is SpreadsheetWEB licensed? What happens to my web applications, if I cancel my account? What is the difference between licensing models? What are your business hours and how fast do you answer support inquiries? Server Management Does SpreadsheetWEB Support Transparent Data Encryption (TDE)? How Can I Change Password Rules? How can I change session timeouts on my SpreadsheetWEB server? How can I find the error log files? Where are they located? How Can I Renew or Update My Licensing Key? How can I replace SpreadsheetWEB logo in the Control Panel with my own? I am getting the error "Server is busy" when trying to upload a new application How can I update or migrate the software? Do you offer help with these tasks? Security How secure is my data? I have a SpreadsheetWeb Public Cloud account. Where is my application and data hosted? Can I host my SpreadsheetWeb application and data outside the United States? Do you host your cloud infrastructure on a cloud service like AWS or Azure?