Legacy Platform FAQ
Legacy questions,
clear answers.
Search concise answers about the classic SpreadsheetWeb platform, from installation and licensing to application behavior and server management.
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Product Information19 answers
- Can a web user update formulas in my workbook
- Can I brand SpreadsheetWEB Control Panel?
- Can I customize the user interface of a SpreadsheetWeb application?
- Can I have a custom URL for my SpreadsheetWEB Site?
- Can I receive data submitted to my web application via email?
- Can I store the data submitted to my web-page?
- Do you support Microsoft Excel’s built-in form controls?
- Does SpreadsheetWEB convert my spreadsheet into a proprietary format?
- Does SpreadsheetWEB have support for mobile devices?
- Does SpreadsheetWEB support all types of cell formats in Microsoft Excel?
- Does SpreadsheetWEB support Microsoft Excel macros?
- How can I reset my password?
- How can I update a web application I created?
- How can I update the underlying workbook of my web application?
- Is SpreadsheetWEB an online spreadsheet application like Google Docs?
- Which Microsoft Excel functions are supported?
- Which Versions of Microsoft Excel are supported?
- Which web browsers do you support?
- Why is my SpreadsheetWEB application loading slower than Excel?
Support13 answers
- A named range I have in the workbook is not showing up on the User Interface Designer
- Can I embed a converted web-page into my website?
- Combobox shows default or empty value after calculation.
- How can I remove double scroll bars in applications within iframes?
- I am getting the error “Internet connection could not be established! Please check your internet connection and try again.
- I am using an older version of SpreadsheetWEB on my server. Where can I download a matching version of the Excel Addin?
- I converted my spreadsheet into a web application. I need to make some changes in my workbook. Do I have to go through the whole conversion process again?
- I have a very complex Microsoft Excel file. It includes some features that are not supported by SpreadsheetWEB. Can you help me to convert?
- I uploaded my spreadsheet to the server but the web application doesn’t work. What should I do?
- Sometimes it takes too long to load my application. Why?
- Why am i getting “Inserting worksheet is disabled” message?
- Why do I lose my data when I change tabs in a SpreadsheetWEB application placed within an iFrame?
- Why does my SpreadsheetWEB application timeout?
Installation10 answers
- Can I install SpreadsheetWEB Addin on a Mac computer?
- Can I Install SpreadsheetWeb on AWS?
- Can I Install SpreadsheetWeb on Azure?
- Can I run SpreadsheetWeb on my server? What are the requirements?
- Do I need Microsoft Excel to create web applications with SpreadsheetWEB?
- Do I need Microsoft Windows to create web applications with SpreadsheetWEB?
- Do the visitors of the web application I have created with SpreadsheetWEB need Microsoft Excel or SpreadsheetWEB?
- How can I uninstall the SpreadsheetWEB Excel add-in?
- I am hosting a SpreadsheetWeb server on Azure. What security measures can I enable?
- Is there a direct download link for SpreadsheetWEB Addin?
Purchasing and Licensing8 answers
- Do you have free evaluations?
- How can I cancel my SpreadsheetWEB subscription?
- How can I change my payment method or credit card information?
- How can I return my software?
- How is SpreadsheetWEB licensed?
- What are your business hours and how fast do you answer support inquiries?
- What happens to my web applications, if I cancel my account?
- What is the difference between licensing models?
Server Management8 answers
- Does SpreadsheetWEB Support Transparent Data Encryption (TDE)?
- How Can I Change Password Rules?
- How can I change session timeouts on my SpreadsheetWEB server?
- How can I find the error log files? Where are they located?
- How Can I Renew or Update My Licensing Key?
- How can I replace SpreadsheetWEB logo in the Control Panel with my own?
- How can I update or migrate the software? Do you offer help with these tasks?
- I am getting the error “Server is busy” when trying to upload a new application
Security5 answers
- Can I host my SpreadsheetWeb application and data outside the United States?
- Do you host your cloud infrastructure on a cloud service like AWS or Azure?
- How secure is my data?
- I am hosting a SpreadsheetWeb server on Azure. What security measures can I enable?
- I have a SpreadsheetWeb Public Cloud account. Where is my application and data hosted?