Legacy Platform FAQ
Server Management
Explore 8 practical answers for Server Management in SpreadsheetWeb Legacy Platform, with setup instructions, examples, troubleshooting guidance, and related…
Common questions
Server Management answers
Does SpreadsheetWEB Support Transparent Data Encryption (TDE)?Yes. SpreadsheetWEB supports TDE in Microsoft SQL Server. Note that TDE is only supported in SQL Enterprise Edition. There are two ways of enabling TDE. You…How Can I Change Password Rules?In version 5.1 and newer, password policy can be set from the Sites page, when logged in as SystemAdmin. In versions 5.0 or before , the password rules can…How can I change session timeouts on my SpreadsheetWEB server?SpreadsheetWEB session timeouts can either be changed from web.config file or IIS Session Management menu (see below). In either case, session timeout can…How can I find the error log files? Where are they located?SpreadsheetWEB log files have “Error_XX.txt” naming convention and are located in following folders by default: C:\PSWTemp C:\Temp But they can be located…How Can I Renew or Update My Licensing Key?For versions 6.1 and newer In versions 6.1 and newer, the licensing is done automatically by the software. Note that the activation can take up to 1 day in…How can I replace SpreadsheetWEB logo in the Control Panel with my own?You need to create a version of your logo in GIF format and smaller than 500×60 pixels. Then follow the steps below: Rename the logo file to logo.gif Copy…How can I update or migrate the software? Do you offer help with these tasks?In Public and Private cloud licenses, all server maintenance and update tasks are handled by us, per our licensing agreement. In Server licenses, software…I am getting the error “Server is busy” when trying to upload a new applicationIf you are getting the “Server is busy” error when uploading a new application, please make sure that these services are up and running on your server: PSW…