Legacy Platform FAQ
Purchasing and Licensing
Explore 8 practical answers for Purchasing and Licensing in SpreadsheetWeb Legacy Platform, with setup instructions, examples, troubleshooting guidance, and…
Common questions
Purchasing and Licensing answers
Do you have free evaluations?Yes. You can sign up for a free account and try SpreadsheetWEB for free. Our free account is free forever. However, it has file size and usage restrictions.…How can I cancel my SpreadsheetWEB subscription?Accounts Created After February 7, 2017 To cancel your account, log in to SpreadsheetWeb Control Panel and go to the My Account page. Press Cancel Account…How can I change my payment method or credit card information?If you are a public cloud user on our Legacy platform, you can change your credit card information or payment method directly from PayPal. Go to the…How can I return my software?SpreadsheetWEB is licensed as a service featuring a “pay as you go” type of subscription model. This means that you don’t need to return the software, and…How is SpreadsheetWEB licensed?SpreadsheetWEB is licensed as a Software as a Service (SaaS), or a Server license. In SaaS licenses, you don’t purchase the software, but use the service in…What are your business hours and how fast do you answer support inquiries?Our business hours are 8 am to 6 pm EST Monday through Friday. All support inquiries made through our web site or by sending email to support mailbox will…What happens to my web applications, if I cancel my account?When you cancel your account, your account information, web applications, and all other data will be removed from our system. Please note that this process…What is the difference between licensing models?Public Cloud: This is the simplest licensing model. You can be up and running in minutes. We host your application and data at our data center. There is no…