Legacy Platform FAQ
Support
Explore 13 practical answers for Support in SpreadsheetWeb Legacy Platform, with setup instructions, examples, troubleshooting guidance, and related tasks.
Common questions
Support answers
A named range I have in the workbook is not showing up on the User Interface DesignerThere is a maximum number of cells allowed in table named ranges ( MaximumCellCount ). This limitation is there to improve the performance of your…Can I embed a converted web-page into my website?Yes. You can use the Inline Frame (Iframe) to easily integrate the converted application to your website. Below is a guide on how to use iframe to embed an…Combobox shows default or empty value after calculation.In Excel, you can delete contents of a cell with data validation. From a user perspective, this is a combobox with all selected options, and a blank item.…How can I remove double scroll bars in applications within iframes?To embed your application inside a web page; you can use an iframe code like below. For more information about embedding applications using iframe, please…I am getting the error “Internet connection could not be established! Please check your internet connection and try again.If you are getting this error, please try the following: Make sure that you are connected to the internet and disable any third party software that might be…I am using an older version of SpreadsheetWEB on my server. Where can I download a matching version of the Excel Addin?Applies to Converted Applications You can find the older versions of the SpreadsheetWEB Excel add-in below, SpreadsheetWEB 6.25 Wizard: Download here…I converted my spreadsheet into a web application. I need to make some changes in my workbook. Do I have to go through the whole conversion process again?Depends on the changes. If the changes are related to the user interface portion of your workbook, then the answer is Yes. You have to run the…I have a very complex Microsoft Excel file. It includes some features that are not supported by SpreadsheetWEB. Can you help me to convert?We offer consulting services. You can contact us at our office in the USA +1 (860) 674-9100 or email us at support@spreadsheetweb.com to learn more about…I uploaded my spreadsheet to the server but the web application doesn’t work. What should I do?You might have to revisit the input and output pages using the conversion wizard in Microsoft Excel. Then, check if there are any protected sheets or cells…Sometimes it takes too long to load my application. Why?SpreadsheetWEB uses a caching algorithm to cache workbook calculations in the memory of the server, and it stays in the memory if that workbook is in use.…Why am i getting “Inserting worksheet is disabled” message?SpreadsheetWEB wizard inserts a sheet called “PSW_Sheet” to every Excel file when it is opened for the first time. This operation is done after file loading…Why do I lose my data when I change tabs in a SpreadsheetWEB application placed within an iFrame?Some browsers don’t support session cookies inside an iFrame. This may cause loosing data while navigating through tabs. We recommend not using tab-based…Why does my SpreadsheetWEB application timeout?SpreadsheetWEB applications have a default time-out of 5 minutes. If there is no activity in the browser window for 5 minutes, SpreadsheetWEB will close the…