Record History

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You can see an overview of the Record History (i.e. record edited, status changed, owner changed etc.) for a data record from the history window, which can be accessed by clicking on the calendar icon () under the Actions column.  The events listed include status changes by users and updates to the record.

Users can also access previous versions by clicking ‘View’ or revert the active instance to a previous version by clicking ‘Make Record Active’.

History window lists changes made on a data record. 

Displaying Changes to a Record

‘View Changes’ feature will compare the selected record version with the previous one; displaying the old and new values of the inputs.

Display Date Format

By default, the timestamp of actions on the Record History page are shown in US date format.

The date format can be configured from the Edit Application page on an application-by-application basis. UnitedStates option shows the date in MM/DD/YYYY format, whereas the International option shows it as DD/MM/YYYY.