In this tutorial, you will learn how to:

  • Update and customize a created workspace
  • Upgrade a workspace
  • Downgrade a workspace
  • Undo a pending downgrade
  • Cancel created workspace

Updating and Customizing a Workspace:

To update and customize a workspace,

  • Go to My Workspaces
  • Click on edit for the workspace you want to update.
  • From the opened page, you can change your workspace’s name and add a description to it. You can also upload a Logo and a Banner for your workspace.
  • When you’re done, click on Update Workspace
  • All changes will be applied to your workspace immediately.

Upgrading a Workspace Subscription:

To upgrade a workspace subscription,

  • Go to My Workspaces
  • Click on edit for the workspace which you will update.
  • Go to Change Subscription
  • Click on See details button to view billing information about the package you chose.
  • Click on Change Subscription.

PS: If you have a saved payment method, your workspace will be updated immediately. If you do not have one, you need to add a payment method to purchase and upgrade your subscription.

Downgrading a Workspace

To downgrade a subscription,

  • Go to My Workspaces page.
  • Click on edit for the workspace which you will downgrade.
  • Go to Change Subscription tab.
  • Click on See details button to view billing information about the package you chose.
  • Click on Schedule Change.

PS: If you decide to downgrade, your workspace will be updated at the end of your billing cycle.

Undo A Pending Downgrade

To undo a pending workspace subscription downgrade,

  • Go to My Workspaces
  • Click on Edit for the workspace which you will undo a pending downgrade.
  • Go to Pending Downgrade
  • Click on Undo Pending Downgrade
  • After your confirmation, your downgrading request will be cancelled, and your workspace will remain as it is.

Cancelling a Subscription

To cancel your workspace subscription,

  • Go to My Workspaces
  • Click on Edit for the workspace which you want to cancel a subscription.
  • Go to Update/Cancel Subscription
  • Click on Cancel Subsription

PS: If you are cancelling a subscription, your workspace subscription will be cancelled at the end of your billing cycle. You can continue to use your workspace until that day.