To confirm a record is locked, Go to Applications page, Click on View Application Data. All saved data in that application will be displayed. Click on Edit. When a different user tries to open the same record it will be...
To view conversations in a record, Go to Applications page, Click on View Application Data. All saved data in that application will be displayed. Click on Open Application Record Chat.
To delete multiple records, Go to Applications page, Click on View Application Data. All saved data in that application will be displayed. Choose multiple record by clicking on Shift Click on Delete Selected.
To view the history of a record, Go to Applications page, Click on View Application Data. All saved data in that application will be displayed. Click on History.
To download a record, Go to Applications page, Click on View Application Data. All saved data in that application will be displayed. Click on Download.